A course on design thinking and innovation in digital cultural mediation in a museum context

PRISME—the digital-mediation innovation laboratory of the Montréal Museum of Fine Arts—is a project funded by the Ministère de la Culture et des Communications du Québec within the context of the implementation of Measure 115 of Québec’s Digital Cultural Plan.

Photo credit: Julien Cadena

Support PRISME in programming its Summer School

As part of its mission to create new knowledge in museum mediation using digital technology to stimulate innovation, PRISME is conducting a series of activities, among them a training program on design thinking and innovation in digital cultural mediation in the museum context.

It was in this context that MIS supported PRISME in programming its summer school—producing its descriptive and educational content, developing its facilitation plan, and, ultimately, running its activities during the summer of 2023.

Three concepts of digital mediation

The conceptual framework used for this mandate mobilized methodological and theoretical approaches such as:

  1. Design thinking and human-centred design
  2. Cultural mediation
  3. Transformation of cultural scripts (narrative change)

Participants in this second cohort of PRISME’s Digital Innovation Summer School were able to test these three concepts of human-centred digital mediation at the conclusion of an intensive week of activities.

“It’s always a great pleasure to support actors in public institutions, including those in the cultural sector, who seek to strengthen their capacity to innovate, go off the beaten path, and rethink their ways of doing things in favour of a greater social and environmental impact.”

Raphaël Guyard, Strategic Coaching Advisor
Maison de l’innovation sociale (MIS)

“MIS and MBAM share a common vision—a desire to put ourselves at the service of our communities and contribute to the transformation of narratives for a more just society. In that respect, the collaboration with MIS not only enabled us to design the summer school’s entire program, but also encouraged deeper thinking about our practices in relation to the challenges of the socio-ecological transition.
By proposing solutions to constantly enrich the program, the team supported us in the design and facilitating of the workshops. Their availability and dedication enabled us to discuss themes dear to cultural mediation from a critical perspective.”

Laura Delfino, Manager, Educational Programs Research, Innovation, and Digital Mediation
Montréal Museum of Fine Arts

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